{"id":140,"date":"2022-04-05T03:06:42","date_gmt":"2022-04-05T03:06:42","guid":{"rendered":"https:\/\/tiffanylo.net\/?page_id=140"},"modified":"2023-11-24T06:23:10","modified_gmt":"2023-11-24T06:23:10","slug":"resume","status":"publish","type":"page","link":"https:\/\/tiffanylo.net\/?page_id=140","title":{"rendered":"Resume"},"content":{"rendered":"\n<div class=\"wp-block-buttons is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-39697d9b wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/tiffanylo.net\/wp-content\/uploads\/2023\/11\/Tiffany-Lo-Resume-1.pdf\">Download Full Resume PDF<\/a><\/div>\n<\/div>\n\n\n\n<h1 class=\"wp-block-heading\">Summary<gwmw style=\"display:none;\"><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Product Manager with over 4 years of experience and a strong 12-year background in technology, including 8+ years as a Software Engineer. Specialized in crafting user-centric products that align with business goals, with a focus on social impact, mental health, and legal-tech industries. Known for a scrappy, emotionally intelligent approach, successfully delivering solutions in startups, NGOs, and for profit companies.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Employment<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Product Manager <\/strong><br><em>EverDriven Feb 2023 &#8211; <\/em>Present<gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><\/gwmw><\/gwmw><\/gwmw><\/gwmw><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Associate Product Manager<\/strong><br><em>Rocket Lawyer, June 2022 &#8211; Nov 2022<\/em><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><\/gwmw><\/gwmw><\/gwmw><\/gwmw><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Conducted comprehensive market research and competitive analysis to create plans and strategies for product development&nbsp;<\/li>\n\n\n\n<li><strong>Boosted revenue growth by 35%<\/strong> by developing a product roadmap, methodologies, and backlog of prioritization according to end-user stories, customer insights, user interviews, and market data&nbsp;<\/li>\n\n\n\n<li>Utilized Figma in testing MVP with prospective users to develop a prototype product, effectively assessing product quality<\/li>\n\n\n\n<li>Successfully <strong>increased questions-asked KPI metric by 10% in the first 3 months<\/strong> of the product\u2019s NorthStar by directing entire operations, including the launch of the Mobile Document interview release&nbsp;<\/li>\n\n\n\n<li>Facilitated 6 agile scrum ceremonies involving Engineering &amp; UI\/UX teams to optimize requirements for Ask UX Submission Enhancements while processing inputs for tradeoffs\/priority decisions&nbsp;<\/li>\n\n\n\n<li>Reported to the principal product manager in terms of making priority decisions, one-to-one check-ins, and mentorship coaching<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Product Advisor<\/strong><br><em>Stealth Startup April 2021 &#8211; <\/em>Present<gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><\/gwmw><\/gwmw><\/gwmw><\/gwmw><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Product Manager, Apprenticeship<\/strong><br><em>PMDojo, Aug 2021- Oct 2021<\/em><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><\/gwmw><\/gwmw><\/gwmw><\/gwmw><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Selected as one of the 20 participants out of 100+ applications to join PMDojo as a Product Manager to create a product strategy for Health Grizzly\u2019s self-directive search.<\/li>\n\n\n\n<li>Completed market research and competitive analysis.<\/li>\n\n\n\n<li>Developed a product roadmap, strategy, and backlog of prioritized user stories by leveraging customer insights, user interviews, and market data.<\/li>\n\n\n\n<li>Designed, and prototyped using Figma in order to test MVP with potential users.<\/li>\n\n\n\n<li>Built, launched, and debug final product with no-code platform Softr and Airtable. Product Launches<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Web Developer, contract<\/strong><br><em>Positive Money UK &amp; Positive Money EU, Nov 2020 &#8211; July 2021<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Decreased Positive Money EU\u2019s Bounce Rate by 25% and improved blog engagement by facilitating their first A\/B Testing; using Google Optimize.<\/li>\n\n\n\n<li>Executed monthly WordPress updates and plugin updates across both NGOs.<\/li>\n\n\n\n<li>Provided technical support to team members.<\/li>\n\n\n\n<li>Established best security practices by instituting security procedures for both organizations.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Volunteer<\/strong>,<br><em>Chayn, Feb 2018 &#8211; present<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Spearheaded a web pilot designed in Webflow for our Bumble x Bloom Project.<\/li>\n\n\n\n<li>Conducted 1-on-1 user research for the NGO\u2019s Bumble x Bloom Project.<\/li>\n\n\n\n<li>Engaged and supported directly with our Survivor base via Crisp live chat.<\/li>\n\n\n\n<li>Course Facilitator and Webflow Developer for Chayn\u2019s trauma resilience group<\/li>\n\n\n\n<li>Bloom.<\/li>\n\n\n\n<li>Executed Frontend Engineering Principles to design and launch Chayn\u2019s Soul Medicine platform developed to support survivors of abuse in their journey <gwmw style=\"display:none;\">towards empowerment and healing.<\/gwmw><\/li>\n\n\n\n<li>Trained several teams over different time zones to achieve our goal in <gwmw style=\"display:none;\">launching a mental health guide.<\/gwmw><\/li>\n\n\n\n<li>Discovered low-code tool Webflow, integrated it into the NGO\u2019s digital <gwmw style=\"display:none;\">infrastructure, and then trained several teams of 10+.<\/gwmw><\/li>\n\n\n\n<li>Served on the Executive Team for 2 of Chayn cycles; a time of 6 months.<\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\">Education<gwmw style=\"display:none;\"><\/gwmw><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>PMDojo, Product Manager Accelerator Program<\/strong><br><em>October <\/em>2021<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Completed a 10-week Fullstack Product Management program.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>General Assembly, Fullstack Web Development program<\/strong><br><em>August 2016<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Completed a 6-month Fullstack Web Development program<\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\">Accolade<\/h1>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Publicized an article on, \u201cHow we designed an interactive and intersectional mental health guide.\u201d<\/li>\n\n\n\n<li>Presented at GitHub Universe<\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\">Contact<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">You can connect with me on &#8211;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.linkedin.com\/in\/tiffany-m-lo\" target=\"_blank\" rel=\"noreferrer noopener\">LinkedIn<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Here is a high-level overview of some of my accomplishments and past working experience. If you want a copy please, download the full version of my resume in PDF format. <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"resume-page-template.php","meta":{"footnotes":""},"class_list":["post-140","page","type-page","status-publish","hentry","missing-thumbnail"],"_links":{"self":[{"href":"https:\/\/tiffanylo.net\/index.php?rest_route=\/wp\/v2\/pages\/140","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tiffanylo.net\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tiffanylo.net\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tiffanylo.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tiffanylo.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=140"}],"version-history":[{"count":18,"href":"https:\/\/tiffanylo.net\/index.php?rest_route=\/wp\/v2\/pages\/140\/revisions"}],"predecessor-version":[{"id":178,"href":"https:\/\/tiffanylo.net\/index.php?rest_route=\/wp\/v2\/pages\/140\/revisions\/178"}],"wp:attachment":[{"href":"https:\/\/tiffanylo.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=140"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}